Certificate IV in Leadership and Management 2018-10-23T09:27:24+00:00

“This qualification may lead to various job opportunities and titles across different industry sectors such as Coordinator, Leading Hand, Supervisor, Team Leader.”


More Information

Clients 18 years and above who have successfully completed Certificate III in Business or other relevant qualification/s. Language proficiency: IELTS overall score of 5.5 or equivalent.
A range of Diploma level qualifications within the BSB Business Services Training Package, or other Training Packages.
RPL is recognising and gaining credit towards a qualification by having your skills and knowledge assessed to see if they meet today’s industry standards. Students who have successfully completed whole units of competency with another RTO can apply for a credit transfer (CT).

This course is delivered through a range of modes:
• Face to Face

Assessment will incorporate a range of written questions, case studies, reports and projects.

The following 12 units must be successfully completed:

Units Code Units Name
BSBLDR401 Communicate effectively as a workplace leader
BSBLDR402 Lead effective workplace relationships
BSBLDR403 Lead team effectiveness
BSBMGT402 Implement operational plan
BSBCMM401 Make a Presentation
BSBCUS402 Address customer needs
BSBREL402 Build client relationships and business networks
BSBMGT403 Implement continuous improvement
BSBWOR404 Develop work priorities
BSBCUS401 Coordinate implementation of customer
service strategies
BSBMGT401 Show leadership in the workplace
BSBLED401 Develop teams and Individuals


Glenn Evans
Glenn EvansCourse Coordinator